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Posted: Wednesday, June 28, 2017 5:41 PM

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Kroger Mount Washington is seeking a candidate to join our team as a
Front End Clerk


To be considered for this position, please complete your job application at jobs.kroger.com for the Kroger Retail Hourly Associate:

https://jobs.kroger.com/kroger/job/Mt-Washington-Kroger-Retail-Hourly-Associate-KY-40047/412938800/

Once your application has been completed and submitted you will receive a confirmation email letting you know that you have applied for this position.

You are invited to interview for this position Monday through Friday from 1pm to 4pm for open interviews.

Store Location:
Kroger Mount Washington
234 Eastbrooke Pointe Dr.
Mount Washington, KY 40047

Please bring your drivers license and social security card with you to your interview. If you have questions or would like to schedule another time to interview, please contact the store hiring team at
502-538-1240.

We look forward to meeting you soon!

Front End Clerk

Company: Kroger
Company Name: Kroger Stores
Position Type: Employee
FLSA Status: Non-Exempt

Position Summary:
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.


Essential Job Functions:
• Role model the 3 A’s of Friendly: acknowledge, assist, and appreciate our Customers
• Promote Corporate Brands to customers
• Promote trust and respect among associates
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
• Gain and maintain knowledge of products sold within the department and be able to respond to questions
• Responsible for being visible and actively greeting, engaging and assisting customers
• Process customer transactions through the check lane quickly, accurately, and efficiently. Understand the Point of Sale (POS) system, and handle various tenders such as Cash, Checks, Credit, Debit, SNAP EBT, Offline SNAP EBT, WIC, Rain checks, complex loyalty offers, coupons and checkout procedures according to company policy
• Understand and adhere to the company's limits on cash shortages/overages and work honestly and effectively to control loss
• Understand and adhere to guidelines on restricted sale items (Alcohol, Tobacco, Fireworks, Videos)
• Report pricing discrepancies to the File Maintenance clerk
• Return merchandise to store shelves
• Ensure customer returns/exchanges are handled to satisfy customers while in compliance with company policies
• Follow established policies and procedures for postage stamps, money orders, gift cards, lottery, Western Union money transfers, Ticket Master
• Handle funds, coupons and tenders according to company policy
• Greet and invite customers to use Self-Checkout, anticipate needs, provide assistance, engage and thank customers for shopping with us
• Demonstrate new features to customers
• Responsible for reducing customer interventions at Self-Checkout
• Stay current with present, future, seasonal and special ads
• Adhere to all food safety regulations and guidelines
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
• Notify management of customer or employee accidents
• Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud to store management
• Adhere to all local, state and federal laws, and company guidelines
• Must be able to perform the essential functions of this position with or without reasonable accommodation
Minimum Position Qualifications:
• Ability to handle stressful situations
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)
Desired Previous Job Experience:
• Customer service experience
• Second language (speaking, reading and/or writing)

Education Level: None
Required Certifications/Licenses: None
Position Type: Part-Time
Shift(s): Day; Evening
Regions: Midwest

Jobs at Kroger:
At Kroger, we hire people who have a passion for helping others and who want to build a relationship with our Customers. No matter what stage of your career, you can build your future at Kroger. We look for people who want more, aspire to be more and work hard to achieve their goals. Our focus on keeping the Customer first is what makes us successful. We offer many opportunities not only in our stores, but in Manufacturing, Logistics, Marketing, Finance, Human Resources, and many other fields.

Company Overview
Kroger Family of Companies employs nearly 443,000 associates who serve customers in 2,796 retail food stores under a variety of local banner names in 35 states and the District of Columbia. Kroger and its subsidiaries operate an expanding ClickList offering – a personalized, order online, pick up at the store service – in addition to 2,253 pharmacies, 787 convenience stores, 324 fine jewelry stores, 1,439 supermarket fuel centers and 38 food production plants in the United States. Kroger is recognized as one of America’s most generous companies for its support of more than 100 Feeding America food bank partners, breast cancer research and awareness, the military and their families, and more than 145,000 community organizations including schools. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.

• Location: Louisville, Mount Washington, KY

• Post ID: 14140478 kentucky
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